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Stafford Loan Exit Interview

To complete your exit interview:

  1. Visit the Direct Loan Servicing Online website.
  2. Click on the link "Exit Counseling" in the middle portion of your screen.
  3. On the next screen, go to Loan Exit Counseling and click on "Start."
  4. Complete the information in the spaces provided. [If you have forgotten your PIN, click on "Change Pin." Complete the required information, and within 24-36 hours your PIN will be emailed to you.]
  5. Once you have completed the exit counseling session, the US Department of Education will electronically send the file to the College of Charleston within 8 days in order for the College of Charleston to update your Exit Interview student records.

If you have any questions, please contact Joe Meyers at the Treasurer's Office at 843.953.5572.